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Praise for the OSM Help Website

Posted by mtc on 2 November 2016 in English.

Editing OSM tags is downright difficult at times, but it is one of those many times in life, where once someone teaches it, you truly know it.

I want to leave this note of thanks to the people supporting the help.openstreetmap.org website. I am super thankful for the excellent responses there. It is easy to use, and I do not have to wade into a mailing list or online forum to ask a question. This low-barrier-to-entry website makes asking potentially “stupid questions” a lot more comfortable, especially with the in-line search feature that checks for similar questions as you type.

But the website’s real strength is the OSM users who monitor the question queue and take their time composing some excellent answers, with links and further readings. My only complaint is not having more capability to offer my thanks, other than clicking a “thumbs up” button. This help system really makes me feel connected to the OSM community.

Discussion

Comment from Alan Bragg on 3 November 2016 at 00:12

Thumbs up from me too. I am good at asking dumb questions and I really appreciate the answers. Thanks for taking the time to write your post.

Comment from joost schouppe on 3 November 2016 at 15:59

You don’t just give thumbs up, but even mark your questions as “answered”! It’s a small minority that does both, so that’s really nice of you.

I enjoy the Help site a lot too, both for asking and answering. There are some power users out there who give you extra credits for giving good answers. Collecting useless internet points is always fun, but it is really nice to get a nod of appreciation from them too.

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