A ShoreTel Solution Architect is a professional who will put in use the technical expertise and ShoreTel proficiency in a customer facing environment. They must be efficient to handle the designing and proposing ShoreTel On-premise, Cloud and Hybrid solutions. The architect should be able to provide necessary support in managing additional technical resources for meeting the account needs. also read @: https://www.fieldengineer.com/skills/shoretel-solution-architect